Governor Maura Healey is calling on the Department of Public Utilities to address soaring energy costs, especially for natural gas. 

Healey says families are struggling to deal with an unexpected rate hike that has caused natural gas bills to get much higher. 

Healey has written to DPU Chair Jamie Von Nostrand, urging him to do something to help consumers reduce bills and avoid large rate spikes in the future. 

She also says the department must immediately prioritize efforts to address energy affordability.